Simple to start, effortless day to day
Two ways to get set up, then one calm daily routine: order before your daily cut-off, we cook and deliver hot, you serve and log the temperature.
Two ways to partner with us
Same service and same prices. Choose the route that suits how you like to work.
Set up online
For settings that are ready to go. Takes about five minutes and generates your contract automatically.
Configure your service
Enter portions, pick a package and add delivery details.
Design your menu
Select your mains. Vegetarian alternatives are paired automatically for your package.
Agreement & deposit
Review your auto-generated agreement, sign digitally and download your launch deposit invoice.
Book your kickoff call
Choose a time for your Account Manager intro and app training.
Talk to us first
For custom proposals, multi-site quotes, complex allergies, or if you'd simply like an expert to talk it through.
Initial conversation
Tell us your constraints, budget and any complex allergy needs by phone or email.
Bespoke proposal
A customised quote, menu design and logistics plan, aiming for within 48 hours.
Manual setup & training
We process your contract, generate invoices and set up your app profile.
Introductory week
Start with a trial week while we monitor closely and gather feedback.
Our daily rhythm
Every morning follows the same precise routine, so your team always knows what to expect.
- Before cut-off
Order in the app
Place orders ahead of time, then simply override them on the morning if anything changes. Update child attendance and allergy quantities, room by room. At cut-off the count freezes and our kitchen begins exact production, which means no waste and you only pay for what you ordered.
- Morning
Scratch-cooked, safely segregated
Meals are cooked fresh. Every allergy and dietary adaptation is prepared in an isolated, double-checked safety zone.
- Just before lunch
Hot, labelled delivery
Room trays are available on request, and meals arrive with like-for-like dietary alternatives sealed and labelled, ready to serve. We arrange our routing around your lunchtime. Meals arrive in thermal containers via City Sprint's DBS-checked drivers, each item labelled with its dietary profile and allergens.
- Lunchtime
Serve and log
Record the delivery temperature in the app in seconds, serve, then leave the empty boxes for collection. No dishwashing required.
- Next morning
Feedback loop
Tell us how the previous day went on your daily order form. We use it to fine-tune recipes and inform future swaps.
Fair, accurate, flexible
Fortnightly invoicing
Because you enter exact portions daily, invoices are accurate. Every two weeks you're invoiced only for what you ordered.
30-day payment terms
Flexible terms to help your setting's cash flow, with itemised PDF invoices available in the app at any time.
Common questions
Is the deposit refundable?
The launch deposit secures your hot-holding equipment and dedicated delivery route. When you set up online, the portal generates your deposit invoice, which is described as fully refundable.
Can we change the menu after we've started?
Yes. An initial menu is agreed, but it stays fully customisable: small adjustments within chosen meals, swapping sides, or swapping meals entirely.
What does the kickoff call cover?
A call with your Account Manager to finalise logistics and train your team on the app.
How quickly will you reply to an enquiry?
We aim to send a customised quote, menu plan and logistics plan within 48 hours.
Ready to get started?
Pick whichever suits you. Both lead to the same service, same prices and same team.
Set up online
Choose your package and menu, sign your agreement and book a kickoff call in about 5 minutes. Best if you already know what you need.
Start online setupTalk to a person first
Complex allergies, multiple sites or just want to ask something? Call us or send an enquiry and we'll reply with a tailored proposal.