Self-Onboarding Portal | The Steel Spoon

Welcome to The Steel Spoon

This portal will fully automate your onboarding. We will collect your details, select your menu, sign your agreement, and schedule an intro call.

Please note: An initial deposit is required at the end of this process to secure your hot holding equipment and dedicated driver route.

Nursery / Setting Name *

Company Name (If different)

Full Address *

Manager Name *

Contact Phone *

Admin Email *

Invoice Email (Optional)

Logo URL (Optional)

Invite Code (Optional)

Service Configuration

Select your catering package, logistics details, and estimate your daily portions.

Average Daily Portions *

This sets your baseline agreement. If unsure of exact September numbers yet, enter the highest estimate you think you might reach. (Your invoices automatically reconcile to exact app orders later).

Select Catering Package *

Lunch Only

£2.75/day

Lunch & Dessert

£3.50/day

Full Day Fuel

(Inc. Light Tea)

£5.00/day

Agreement Type *

Partnership Term

12-month price lock. 8-week notice period.

Short-Term / Emergency Cover

Min 1 day. 10% price uplift applies for terms under 20 working days.

Service Dates

Commencement Date *

Must be at least 3 working days from today.

Delivery & Dietary Info

Desired Delivery Time *

Please allow a 10-minute buffer before and after your chosen time.

Delivery Instructions

Specific access, parking, or drop-off details.

Expected Dietary Requirements

While we can cater for any dietary requirement at immediate notice via your portal later, please kindly provide any expected dietary requirements you currently have at your setting.

Onboarding Meeting

Schedule an introductory call with your dedicated account manager.

Account Manager Introduction

Select a 30-minute slot for a brief Google Meet call. We will walk you through the portal, temperature logging, and finalise your setup.

Date (Weekdays Only)

Time Slot

Service Agreement

Please review your customized Master Service Agreement below and digitally sign to confirm the partnership.

Master Service Agreement

Catering Operations & Protocol

Digital Signature *

By typing your name below, you electronically sign the Service Level Agreement on behalf of your setting.

Initial Deposit Setup

To secure capacity, logistics, and your hot-holding equipment, an upfront launch deposit is required.

Invoice: Launch Deposit

Auto-reconciled against actual app usage.

Daily Portions:30

Daily Package Rate:£2.75

Invoice Working Days:20

Total Due: £1,650.00

Bank Transfer Details

To activate your partnership, please complete the BACS transfer for the initial deposit using the details below. Please use your invoice reference as the payment reference.

THE STEEL SPOON LTD

SC: 23-01-20 ACC: 75731166

I confirm payment has been initiated

By checking this box, you confirm that the BACS transfer for the total amount shown above has been initiated from your account. We will verify the funds to complete your setup.

You're All Set!

Welcome to The Steel Spoon family. Your Service Agreement has been signed and recorded (Ref: ).

Next Steps

You will receive your Google Meet link shortly to the email provided. Your dedicated account manager will confirm all final details and walk you through the portal process during your scheduled call.

Urgent Enquiries

Please call 0114 437 1218 and select option 3.